When Elle: A Clinical Day Spa first opened in 1997, its therapists specialized exclusively in massage. But soon, they saw that what the average guest needed most was not a standalone massage appointment, but an immersive, multifaceted experience that could undo the stress that bombards them on a daily basis. Owners Leigh Shaw and Polly Tabares, who have experience in the spa industry and the fields of dermatology and plastic surgery, rethought their approach and expanded their services into both traditional spa therapies and med-spa treatments.
Today, Leigh and Polly oversee everything from body wraps and facials to Botox injections and prescription skincare. They also maintain a stash of products for at-home care, stocking lines such as Dermalogica and bareMinerals by Bare Escentuals. For frequent guests, they coordinate VIP memberships that offer perks such as service discounts and massages that harness the rejuvenating power of phoenix tears.