So confident in his team’s abilities, Joe Martin says they can work on everything from a brand new set of wheels to a Model T. That kind of confidence helped him win 2012 Entrepreneur of the Year as awarded by the Camarillo Chamber of Commerce. And he backs up his statement with ASE-certified mechanics and services that include total vehicle care such as oil changes, transmission repairs, and engine replacements. Besides a complete commitment to his customers, he also commits Bergin’s Automotive to eco-friendly standards as a Green Station certified by the state of California.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.