When Hiller Plumbing, Heating & Cooling Company's customers have questions or concerns, they can go straight to Jimmy Hiller—the company's president—with the Just Jimmy hotline. This type of access is what Jimmy takes pride in as he strives to continue customer service that has earned his company praise as one of Tennessee Magazine's Top 50 Most Promising Companies, and one of the top 500 fastest-growing private companies according to Inc. Magazine.
Along with a crew of professional technicians, Jimmy and his staffers perform routine and emergency maintenance on household systems including plumbing, heating and A/C, water heaters, and sewer and drainage systems. They specialize in everything from routine faucet adjustments to video inspections of heat exchangers, ensuring air can flow freely and vents aren't concealing any lost Santa Clauses.
Each of Handyman Connection’s licensed and insured craftsmen draw upon at least 10 years of trade experience as they fortify and refurbish client domiciles. Before commencing services, which range from everyday repairs to large-scale projects, professionals helm complimentary in-home evaluations to gauge precise pricing for jobs. To ensure happy homesteaders, workers vow to arrive on time or knock $50 off the cost of their services. After they complete projects, a customer-service rep follows up with homeowners via phone call or singing telegram to verify a job well done.
What makes your business stand out?
All of our guys are good, honest, clean-cut guys with a professional appearance and a great work ethic. We leave the home cleaner than it was before we began the work and have an eye for detail. We show up when we say we're going to and return phone calls promptly. We perform the work to the highest quality and in a short time period, as to not disturb the home owners' lives for too long.
What inspired you to start or run this business?
Working for too many companies that cut corners. I also wanted to provide a more affordable option for the same quality of work.
What is the best reaction you’ve ever gotten from a customer?
We received a $500 tip for going above and beyond—exceeding the expectations of the homeowner. They continue to sing our praises and, like most of our customers, refer others to our company constantly.
What’s your favorite part about your job?
Being able to completely transform a major living space of a family's home in just a matter of days. I love to really be able to improve their way of life.
Handicap Accessible: Yes
Staff Size: 2–10 people
Parking: Free street parking
Most popular offering: Full room remodel and renovation
Pro Tip: Have an idea of what you want the final completed project to look like before work begins.
Keeping household climates copacetic throughout the Nashville Metro Area, Total HVAC installs and maintains commercial and residential heating, cooling, and plumbing systems. Factory-trained and EPA-certified technicians hook homes up with high-efficiency air conditioners, revive heat pumps, and outfit basements with furnaces from all major brands. Plumbing issues call for Total HVAC's licensed, bonded, and insured plumbers, who locate lines and inspect pipes with televised cameras, remodel bathroom fixtures, and clean clogged drains. Total HVAC's team also helps to refine businesses' mechanical structures, such as piping and compressed air systems, and outfits restaurants with appliances such as freezers, fryers, and robot line chefs.
Nashville Handymen's licensed craftsmen view customers' home-repair needs as a complete job, not an hourly project. When giving customers an estimate for their kitchen remodeling, interior painting service, or roof repair, they analyze the costs as a beginning to end total, saving money when additional hours may be required. Additionally, each handyman boasts more than 10 years of experience in the industry, giving them an expert eye for sizing up a repair project or identifying which gremlins are responsible for clogging the bath tub. The confident craftsmen back their workmanship with a one-year written warranty.