The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, brakes, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Grown from two small shops to 28 locations by the sweat equity of a hard-working father-and-son team, McGee Tire’s open-air bays now proudly display the cobalt and maize décor signifying their status as authorized Goodyear dealers. Skilled hands outfit hoisted cars with conventional and standard oil while computerized systems recalibrate tires, brake service secures stoppers, and transmission tune-ups correct gear-bound problems. At the core of full-scale commercial fleet services, a specialized shearography machine helped earn McGee Auto Service & Tire a mention on Modern Tire Dealer's Top 100 Retreaders in the U.S. list. Oversize vehicle service also caters to recreational drivers, with RV service including repairing electrical systems, recalibrating drive trains, and restocking the feedback of the horn's onboard bugler.
Al Nelson of Al's Window Tinting, who has worked with high-profile customers such as Whitney Houston and Dennis Rodman, dispatches his team of technicians to cover cars' two front-door windows in professional-grade film. Vehicles can lounge lazily in their own familiar driveway, parking spot, or traffic jam as the traveling technicians neatly lay tinted film across the glass. The film—which filters out 56% of incoming heat and 75% of glare—maintains cool, comfortable interior temperatures while protecting seat upholstery from sun damage and preventing drivers from being distracted by solar rays or lunar conspiracies. Originally from California, Al Nelson has plastered his expertise across an admirable collection of windows, from Disneyland's tourist trolleys to the rides of professional sluggers.
In business since 1969, Ice Cold Air pioneered automotive air conditioning in the Florida area and today provides repair and maintenance services at more than a dozen locations across central Florida. In addition to comprehensive car care, the staff at each facility is committed to providing superior customer service, a fact that is evident from a 97.3% customer-satisfaction rating based on customer-submitted surveys. The team achieves this rating by going above and beyond friendly service, offering intermittently scheduled seminars on vehicular maintenance, free AC and brake checks, and, at some locations, the opportunity for customers to provide their own car parts and gremlin-repellant air fresheners.
Autoway Lincoln of Clearwater commands a vast inventory of new and pre-owned vehicles that are searchable according to body style, price range, and fuel efficiency. Customers can employ a handy research tool to sift through the wealth of choices and arrive at the MKZ or Navigator that best suits their needs. The auto center also operates a full-scale service and parts center for all manner of vehicles with online scheduling and part requests. Factory-trained technicians also work with vehicle owners to personalize cars with custom wheels, DVD players, or His and Hers steering wheels.
To earn the title of ASE Master Certified Technician, one must be a Renaissance man of auto repair. Applicants must prove their talents in all areas of auto science, from engine repair and transaxles to suspension, electronics, and air conditioning. At Peterson Auto & Truck, a technician of this rank oversees repairs on visiting vehicles, exercising his ASE-certified arts on countless autos. Experts also tailor treatments to the customer's goals, expediting simple oil changes or taking on a complete overhaul of the engine, axles, or electronics.