A 23-year veteran of the industry, North Wind Heating and Air Conditioning owner Ed Szajna has been keeping homes and businesses in Macomb, Oakland, and St. Clair Counties temperate for 19 years. Fully licensed and insured, Ed never outsources HVAC projects to subcontractors or out-of-work Santas masquerading as chimney experts. Instead, he and his highly trained technicians take a completely hands-on, customer-service-oriented approach to every job. Because he values his clients’ time above all else, Ed always makes himself available to take calls and answer questions, and emergency services are available 24 hours a day, seven days a week.
Signature service: Pressure washing
Staff Size: 2–10 people
Average Duration of Services: 1–2 hours
Brands Used: Water
Besides making clients happy, what do you like most about your job?
Building the lasting friendships with customers while bringing their property back to its original luster.
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
I don't try to up-sell every service offered by my company. I also give examples of all the services offer. Then I complete the chosen tasks better than expected, often throwing something in on top.
How is your approach different than that of other professionals in your field?
I encourage positive and professional experiences with customers, which in turn generate lasting relationships.
Is there anything else you want to add that we didn't cover?
I chose to serve my country overseas. Today, as a service-disabled veteran, I apply the same dedication when serving my customers.
The team at Adams Complete Cleaning & Restoration Co. understands that the home is a source of pride and a huge investment, and nothing can compare to the pain of having that investment tarnished. Should such a tragedy occur, Adams’ expert technicians are there to assist with services such as water mitigation, fire and smoke cleanup, mold remediation, and sewage cleanup. They also specialize in ordinary cleaning, including carpet and upholstery cleaning, wall washing, and tile and grout treatments.
The greener the earth is, the fewer gallons of toxic paint the government uses to paint fields and forests green. J & J Professional Cleaning does its part to keep the earth naturally verdant by employing innovative and environmentally friendly techniques. Its technicians scour the carpets of homes and office spaces with nontoxic cleaning agents. Using a cleaning technology that's low moisture—unlike a marine biologist's bag lunch—technicians ensure quicker drying time, improved indoor air quality, and longer lives for carpets. In addition to improving the carpet's appearance and quality, the cleaning solves stain and odor problems by destroying bacteria nestled deep into fibers. J & J Professional Cleaning can also restore tile and linoleum floors to their original state by replacing old wax and waving a water vacuum over the area like a magic wand.
We are the Metro Detroit Area's only full-time faux finishing studio. Visit Sterling Design Studio, our resident faux finishers, Laurie and Cindy. They are certified Modern Masters Platinum Training Instructors. New showroom opening in April 2011. We offer paints by Benjamin Moore, Pittsburgh and Pratt & Lambert.