Dr. Brendan Mac Repair revives wounded Apple products with deft repairs, upgrades, and complete overhauls that earned the attention of CNN and the New York Times. Brendan McElroy—the company’s eponymous owner, iGuru, and suspected cyborg—leads a tech-savvy team as they replace screens for the iPhone 3G ($60), iPod Touch, and iPad ($160). Battery replacement outfits iPhones with a fresh pack of go-juice ($50 for iPhone3G, $60 for iPhone 4), and an eight-gigabyte memory install ($125) nets second-generation MacMinis and MacBooks enough storage space to stockpile more cat pictures than Heathcliff’s family album.
What services does your business offer and what makes your business stand out from the competition?
Our constant appreciation for clients by giving discounts. We aim to please and understand what it means to be a customer.
What was the inspiration to start or run this business?
Our love for technology and seeing a need for problem solving.
What do you love most about your job?
The smile and satisfaction on the client's face.
What is the best reaction you've ever gotten from a customer?
Wow, that was fast!
J & A Cleaning's reliable staff banishes dust and dirt from homes, offices, and exteriors. Dust bunnies flee from powerful vacuums, and powerful suction inhales hidden grit and grime and deposits it into a rip in the space-time continuum. Dirt busters scrub windows, brightening rooms by producing gleaming glass and freeing blinds of dust. Liberate bathrooms from insidious germ inhabitants, and learn to appreciate the sheen and improved sense of humor of freshly-mopped floors. Outdoor pressure-cleaning services ensure visitors can judge the dwelling both by its contents and its cover.
Most Popular Service: Screen repair for iPhone 4, 4s, or 5, and iPad 2, 3, or 4
Reservations/Appointments: Not offered
Staff Size: 2?10 people
Average Duration of Services: 30 minutes or less
Brands Used: Apple
Pro Tip: Tell us if anything else is wrong with the item being repaired.
Describe a time your services really changed a client's life for the better.
In the past, I've repaired parts on a phone that were not touched in the process of replacing a screen. It does not cost us much to replace a defective part. I'd rather have my customers leave my shop happy than regretful of ever coming to see me.
What's one tip for first-time customers that will make them feel like regulars?
Our shop is located on the second floor, inside a large gift shop.
When and how did you first develop a passion for your work?
I've always liked to tinker with mechanical items. I've taken apart and rebuilt machines ranging from large V8 engines to small wrist watches. I've always loved it, and still do.