The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
Almost a century ago, it was 1914 and William J. Cassidy was gazing out from his livery stable to watch the newfangled automobiles rumble past on Roosevelt Road. He knew then that he’d been right to expand from shoeing horses to also servicing tires. Never having children, Will took his 16-year-old nephew, Hugh, under his wing in the venture. When Will retired, Hugh took over and kept the company afloat even during the bleakest days of the Depression and WWII. Hugh’s six sons all followed in the family footsteps, opening additional locations in the suburbs, and then their children opened even more.
Today, those descendants operate 15 Cassidy Tire & Service locations throughout the city and suburbs. The Cassidy experts keep vehicles running smoothly as they grow old by practicing a full range of other auto services, from rotating tires to changing oil and flushing transmissions.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.