John F. Hogan Jr. was a consistent man. He had been clocking in to the Goodyear Tire and Rubber Company’s corporate office in Akron each day for more than 25 years, learning the ins and outs of its tires. Then, in 1984, he made a slight change. He decided to move to Virginia, open Hogan & Sons Goodyear, and share his knowledge of Goodyear’s tires there. Since then, his business has grown right along with his family—there are now eight locations and many more Hogans. All of the full-service automotive shops have complimentary shuttles and, of course, Goodyear tires. The full-service auto repair shop is staffed by continually trained ASE-certified technicians, who swap out motor oil, realign wheels, inspect brakes, and teach air-conditioning units how to whistle during maintenance and repair services. They service all makes and models and include a 3 year, 36,000 mile warranty on all their work.
AAMCO Transmissions' locally owned outposts dot cities and towns from coast to coast. Since AAMCO opened 50 years ago, its transmission masters have extended their range of services to the realm of total car care, offering cars with faulty brakes, dirty oil, or broken air conditioners some one-on-one time with a handy mechanic. This commitment to full auto health also underlines AAMCO's promise that every vehicle receiving service is privy to a free multipoint inspection, during which mechanics explore beneath the hood, under the car, and in the GPS navigator's psyche to ensure safe operations and optimal performance.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
At LaserWash TouchFree CarWash, attendants don't soap up your car?instead, the cleans are administered by scrupulous touch-free automatic bays, open 24 hours a day, seven days a week. Drivers simply drive inside and follow easy-to-read signs to receive their mechanized pressure washes, which include an underbody spray, a clear coat protectant, and biodegradable soaps and waxes.
Bob Sumerel Tire & Service Bob Sumerel opened his first shop in 1968 in an abandoned gasoline station. This business venture might have proved futile if Bob hadn't first revamped the dilapidated petrol dispensary into an attractive store brimming with tires for passenger cars and light trucks. He strategically set up shop in a high-traffic area, deducing that tires in motion are less likely to stay in motion as they wear out from overuse. Today, Bob's arsenal has grown from a few old gas stations to 26 locations manned by ASE-certified technicians, who skillfully nurture careworn tires with Bandag tire tread, refinish wheels and rims, and stay well-stocked with wheels for forklifts, earthmovers, and time-traveling Roman chariots. In addition to tire tweaking, the menu of services includes wheel alignments, brake overhauls, and shock repairs.