Handicap Accessible: Yes
Staff Size: 2?10 people
Most popular offering: Full-service oil changes
Pro Tip: We believe that customer service, above all else, is the key to a successful service experience.
What sets your business apart from your competition?
We are operated by a local U.S. veteran who understands the importance of customer service. Our customers are our neighbors. We believe that customers are individuals?not statistics?who deserve personal attention.
What was the inspiration for starting this business?
The owner and operations manager developed a business plan to operate a successful oil-change center. Their customers and their community continue to be their primary focus.
What is the best reaction you?ve ever gotten from a customer?
There are numerous things customers do to emphasize their pleasure with their service experience: repeat business, referring family and friends, and sometimes they even offer gratuities. However, my favorite reaction is when they shake my hand and smile. When that happens, I know I've done a good job.
What?s your favorite part about your job?
We interact personally with every customer that enters our facility. Our customers are very interesting people and quite frequently share experiences from their lives with us. We believe that is a sign of trust.
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