The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
The Fowler family has presided over the Modern group for four generations, overseeing an exhaustive collection of new, used, and certified preowned vehicles. Cars in need of service seek refuge in one of the dealership’s 18 service bays, where technicians perform simple tune-ups and four-wheel alignments or investigate the impetus behind a check-engine light. As an added convenience to its customers, Modern Nissan offers online scheduling for service appointments, as well as rentals that satisfy your craving for new-car smell.
At Tuffy Auto Service Center, manager Chris Reynolds and his seasoned, ASE-certified technicians squeeze peak performance out of weary roadsters with an array of comprehensive services. With more than 30 years of tradition in the auto-repair industry, Tuffy franchises are hotbeds of technical wisdom and ancient car lore. Each shop's mechanics are entrusted with the task of passing along this cumulative knowledge to their customers, as well as to the future mechanics that the staff grows in pools of synthetic oil.