When Hiller Plumbing, Heating & Cooling Company's customers have questions or concerns, they can go straight to Jimmy Hiller—the company's president—with the Just Jimmy hotline. This type of access is what Jimmy takes pride in as he strives to continue customer service that has earned his company praise as one of Tennessee Magazine's Top 50 Most Promising Companies, and one of the top 500 fastest-growing private companies according to Inc. Magazine.
Along with a crew of professional technicians, Jimmy and his staffers perform routine and emergency maintenance on household systems including plumbing, heating and A/C, water heaters, and sewer and drainage systems. They specialize in everything from routine faucet adjustments to video inspections of heat exchangers, ensuring air can flow freely and vents aren't concealing any lost Santa Clauses.
When allergies seem to be just as bad inside as they are outside, people call on Eco Air Residential Services' technicians to evaluate indoor air quality and pinpoint ways to improve it. Sometimes the problem is as simple as replacing an air filter or tuning up the unit; other times the ducts need to be cleared of debris and the hermit crabs trying to use them as their shells. No matter what, the Eco Air team can handle it with their eco-friendly practices. On call 24 hours a day, they can inspect systems in cases of emergency or schedule appointments at convenient hours.
Case Cleaning purifies pile and rejuvenates rugs, removing allergens and indoor irritants for a healthier living space. The highly trained expunging experts will arrive on time, ready to flush two rooms—or up to 300 square feet—of underfoot fibers with the power of their truck-mounted hot-water extraction system. After loosening debris and over-staying house guests from the floor fibers with a rigorous vacuum, troublesome spots get the royal pretreatment, with an alkaline spray, specifically formulated to work in conjunction with the steam-based system. Once bathed, the newly scrubbed shag dries quickly as the floor doctors vacuum up excess water—leaving carpets clean enough to lie face down on while demonstrating the breaststroke to your parakeet.
What makes your business stand out?
All of our guys are good, honest, clean-cut guys with a professional appearance and a great work ethic. We leave the home cleaner than it was before we began the work and have an eye for detail. We show up when we say we're going to and return phone calls promptly. We perform the work to the highest quality and in a short time period, as to not disturb the home owners' lives for too long.
What inspired you to start or run this business?
Working for too many companies that cut corners. I also wanted to provide a more affordable option for the same quality of work.
What is the best reaction you’ve ever gotten from a customer?
We received a $500 tip for going above and beyond—exceeding the expectations of the homeowner. They continue to sing our praises and, like most of our customers, refer others to our company constantly.
What’s your favorite part about your job?
Being able to completely transform a major living space of a family's home in just a matter of days. I love to really be able to improve their way of life.
Handicap Accessible: Yes
Staff Size: 2–10 people
Parking: Free street parking
Most popular offering: Full room remodel and renovation
Pro Tip: Have an idea of what you want the final completed project to look like before work begins.