The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil-change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube’s savants perform air-filtration, electricity, and windshield services, among others. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with Saran wrap.
OnPoint Connections' skilled technicians tackle a wide range of car, truck, motorcycle, and marine-accessory services, from installing secure remote starters to UV-blocking Solar Gard window tinting. Detailers buff away scratches and grime with hand washing and clay-bar treatments, while electricians turn car interiors into high-tech cockpits with GPS devices, hands-free controllers, and custom structural designs. Upgrades from OnPoint Connections not only enhance the automotive experience, but can also add a touch of aesthetic flair, such as brightening up vehicles with LED lighting kits or adding a hologram Steve McQueen to a motorcycle seat. All techs are knowledgeable about their stock of products, which includes major brands such as Kicker, Kewood, JBL, Pioneer, and Parrot, and can travel to customes' homes to perform mobile services.