The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil-change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube’s savants perform air-filtration, electricity, and windshield services, among others. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with Saran wrap.
For more than 13 years, the electronic experts at Can You Hear It Car Audio Inc. have been outfitting vehicles with premium audio, video, and security products, as well as beautifying them with detailing and customizations. They keep drivers shrouded in comfort during chilly months and cool during warmer months with remote starters, and they help deter thefts by installing alarms or CD players that play only "It's a Small World." Whether selling Kenwood, Pioneer, or JVC equipment, the staff gives customers peace of mind by replacing defective items that fall under the full manufacturer's warranty.
Tyre Track Automotive Center's six-bay garage bustles with ASE-certified technicians rescuing ailing rides, shuttles running to and from local college campuses, and owner Tim Andrew amicably assisting both staffers and patrons. The hands-on owner has spent years in the auto industry, first manufacturing and selling tires before setting up his own wholesale supply shop more than two decades ago. Since then, Tyre Track Automotive Center has morphed into a full-service auto outfit that doles out routine maintenance services and repair work in addition to its ample stock of rubber wheels. During service appointments, Tim and his crew pull quality automotive products from the shelves, retooling vehicles with Valvoline motor oil, tires from Michelin, and Bosch wiper blades before sealing repair work with a kiss.
Agawam Tire & Auto soothes serpentine belts, fixes fan blades, and champions car health. During each half-hour oil change, an ATA Performance Automotive–certified mechanic drains a car’s sullied fluid before tenderly replacing it with up to five fresh quarts. Autos emerge with a new filter in place to keep oil clean and block out other motorists' dirty words. After replenishing the car’s blood supply and nursing its filtration system, the auto doctors will lube the chassis and check the front and rear suspension. Agawam Tire & Auto's extant services range from alignments and suspension repair to full engine rebuilding.
Each of Brake King's five locations staff ASE-certified techs who coddle engines with clean oil and bring frazzled wheels and frames into perfect alignment. During each 20- to 30-minute oil change, engines exchange swampy old muck for up to 5 quarts of clean synthetic crude, along with a new filter, guaranteed to keep out clogs caused by incoming dirt, debris, and corn dogs. Technicians then rotate the tires to equalize tread wear and tear, before poking and prodding their way through a precise safety inspection.