With more than 175 locations nationwide and more than 35 years in the business, Car-X Auto Service has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X Auto Service reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
In 1988, a small franchise of Super Wash—a car wash megachain with over 500 locations in several states—opened in South Elgin, IL. Over the years, car wash technology progressed, inspiring founder and president Mark Bohne to strike out on his own and found Pro Wash Express. Today, Pro Wash Express locations in South Elgin and Elgin provide customers with convenient self-service and automatic car-washing options 24 hours a day.
At three self-serve car wash bays, customers can customize their car wash with options including pre-soak, soap, rinse, polish, and spot-free rinse. Two touchless auto-bays leave cars spotless in under three minutes and feature four cleaning options calibrated to tackle cars afflicted by extreme dirt, bug guts, and remnants of the Boston Molasses Disaster. Customers can save time by using Pro Wash Express’ prepaid tokens and cards for both self-serve and auto-bay car washes.
The auto technicians and detailers at Kar Toyz Automotive turn simple modes of transport into jaw-dropping showpieces with a range of gadgets, augmentations, and upgrades. Wielding a nearly encyclopedic knowledge of all makes and models from Acura to Volvo, the team enhances driving experiences with sound systems from Bose, anti-theft measures from Crimestopper, and a range of keyless-entry and Bluetooth packages. Cleaners steam away stains from upholstery or polish paint jobs with hand-applied coats of wax, and electronics experts spice up cabins with neon lighting schemes or distract backseat drivers with LCD headrest touchscreens.