The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
The ASE-certified technicians at Auto Plus understand that an unexpected car malfunction can put a damper on a client's day. To ease car-created stresses, technicians begin services with upfront pricing and a free inspection for any auto brought in. The company's free shuttle service ferries clients to and from the repair center while their cars are busy with the technicians, and free loaner cars await drivers whose carriages need multiday extended work. Additionally, the shop carries a range of tires, holds Saturday hours for busy clients, offers local towing services, and translates favorite quotes into engine noises free of charge.
Chicagoland Tire ensures cars are equipped with the proper wheels, be it for work, play, or toting the family safely around the city. The shop carries the industry's top brands, from Goodyear and Bridgestone to BF Goodrich and Michelin. But the technicians here do more than just service tires. They also repair starters, alternators, and fuel pumps, and provide general maintenance, such as by changing oil or checking to see why the Check Engine light has suddenly changed to Feed Engine Oreos.