More than 7,000 vehicles roll into Doc Able's Auto Clinic every year, but the ASE-certified technicians working there don't find this number intimidating. They've kept engines roaring and free of sneezes for more than 20 years at their NAPA AutoCare Center, administering services that run the gamut from standard tune-ups to transmission repair. Knowledgeable about virtually every make and model, the technicians stand behind their work; most parts and labor are covered by a 12-month NAPA AutoCare Peace of Mind warranty.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.