With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
With lube and service centers spread across America, Valvoline Instant Oil Change ensures that roads from coast to coast teem with automotive vigor. Certified technicians perform a roster of services, including quick in-and-out oil changes that allow motorists to arrive without an appointment and remain in their car while Valvoline oils forge a truce between metal parts. Facilities also encourage odometers to reach up to 300,000 miles with an engine-guarantee program that helps motors live long enough to see tow trucks go extinct. Valvoline extends its care to cars of all makes and models as well as charitable organizations.
Since its inception almost 40 years ago, Complete Auto Body and Truck Repair has prioritized customer convenience. To realize this goal, owner Kurt Barks has implemented a 24-hour customer-service phone line, which, as he tells FenderBender magazine, assuages the frustration people feel when they can’t contact personnel after hours. “People don’t want to speak to a computer; they want to talk to somebody who cares,” Kurt says, underscoring his commitment to quick service and antirobot propaganda. He parlays this emphasis into a host of shop amenities, including 24-hour towing service, discounted rental cars, and complimentary drop-off service to locations within 5 miles of the shop. A novel Service, Park & Fly program even ferries customers to Lambert-St. Louis International Airport while an ASE-certified crew rehabs rides and stores them until their owners return from out of town.
As drivers approach the North Lindbergh location, a life-sized elephant greets them and guides the way toward state-of-the-art bays. Here, the team provides routine car care and more extensive repairs, backing all of their bodywork with a lifetime guarantee void only if cars become immortal. Customers who decide to stay on the premises while they wait can luxuriate in the comfort of a spacious lounge.
Handling more than just the swap-out of your car's oily core, the Jiffy Lube Signature Service oil change comes standard with a fresh-from-the-box filter; a checking and filling of transmission, differential, power-steering, and windshield-washer fluids; and a detailed inspection of the antifreeze and coolant reservoirs, engine air-filtration system, serpentine belts, wiper blades, and exterior lights.
For more than 30 years, the technicians at West County Auto Body—who are certified by the Inter-Industry Conference on Auto Collision Repair—have specialized in full-service collision and body repair, from removing dents to restoring frames to factory specifications using a digital measurement system. Their shop is home to a computer paint-matching system and a downdraft paint booth, which they use to spray cars and any uncolorful drivers with even coats of Sikkens paint. There's also a team ready to handle glass and hail-damage repairs. In addition to its auto-body services, West County's team also boasts ASE-certified technicians who perform full-service mechanical repairs on all makes and models, including state-licensed vehicle inspections. Most jobs come backed by a lifetime warranty.
The presenters at the 2011 Hoodie Awards couldn’t hide their shock when, for the fourth year in a row, Showroom Shine Express Detailing took home the prize for Best Detail Shop, exclaiming, “They defend it every year!” The award was no surprise to the shop’s lengthy list of regulars, a loyal group that includes professional athletes, tons of locals, and the annual Ferrari calendar’s racy centerfold car. The staff sends rides from its lot to gleam in the sunshine, or it deploys its mobile detailing team to you. The meticulous detailing packages cover cars and SUVs from bottom to top as the team members scrub tires, shampoo carpets, wipe consoles, and wash and wax exteriors. They can also tint windows, repair windshields, and clear out foggy headlights.