The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
To earn the title of ASE Master Certified Technician, one must be a Renaissance man of auto repair. Applicants must prove their talents in all areas of auto science, from engine repair and transaxles to suspension, electronics, and air conditioning. At Peterson Auto & Truck, a technician of this rank oversees repairs on visiting vehicles, exercising his ASE-certified arts on countless autos. Experts also tailor treatments to the customer's goals, expediting simple oil changes or taking on a complete overhaul of the engine, axles, or electronics.
With lube and service centers spread across America, Valvoline Instant Oil Change ensures that roads from coast to coast teem with automotive vigor. Certified technicians perform a roster of services, including drive-thru oil changes that allow motorists to arrive without an appointment and remain in their car while Valvoline oils forge a truce between metal parts.
As Super-Lube's name suggests, its signature service is the oil change. Technicians at its more than 50 locations lubricate engines with up to five quarts of premium oil. The comprehensive service, which requires no appointment, also comes with a 20-point maintenance check, and a free fluid top-off between changes. The technicians' handiwork extends beyond oil changes, too—they can change radiator fluid, swap out fuel filters, and replace broken windshield wiper blades.