With lube and service centers spread across America, Valvoline Instant Oil Change ensures that roads from coast to coast teem with automotive vigor. Certified technicians perform a roster of services, including quick in-and-out oil changes that allow motorists to arrive without an appointment and remain in their car while Valvoline oils forge a truce between metal parts. Facilities also encourage odometers to reach up to 300,000 miles with an engine-guarantee program that helps motors live long enough to see tow trucks go extinct. Valvoline extends its care to cars of all makes and models as well as charitable organizations.
Since its inception almost 40 years ago, Complete Auto Body and Truck Repair has prioritized customer convenience. To realize this goal, owner Kurt Barks has implemented a 24-hour customer-service phone line, which, as he tells FenderBender magazine, assuages the frustration people feel when they can’t contact personnel after hours. “People don’t want to speak to a computer; they want to talk to somebody who cares,” Kurt says, underscoring his commitment to quick service and antirobot propaganda. He parlays this emphasis into a host of shop amenities, including 24-hour towing service, discounted rental cars, and complimentary drop-off service to locations within 5 miles of the shop. A novel Service, Park & Fly program even ferries customers to Lambert-St. Louis International Airport while an ASE-certified crew rehabs rides and stores them until their owners return from out of town.
As drivers approach the North Lindbergh location, a life-sized elephant greets them and guides the way toward state-of-the-art bays. Here, the team provides routine car care and more extensive repairs, backing all of their bodywork with a lifetime guarantee void only if cars become immortal. Customers who decide to stay on the premises while they wait can luxuriate in the comfort of a spacious lounge.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
Handling more than just the swap-out of your car's oily core, the Jiffy Lube Signature Service oil change comes standard with a fresh-from-the-box filter; a checking and filling of transmission, differential, power-steering, and windshield-washer fluids; and a detailed inspection of the antifreeze and coolant reservoirs, engine air-filtration system, serpentine belts, wiper blades, and exterior lights.
Sparks Tire & Auto, a NAPA affiliated full-service auto repair center, has a staff of ASE-certified technicians and has been serving the St. Charles area since 1984. In 2004, Sparks moved to a 10,000-square-foot facility to accommodate the entire population of Lichtenstein and plenty more customer wheelmobiles. Building lasting relationships with people and their rides is the priority of Sparks' staffers, which they maintain by treating other's cars as if they were their own. With today's Goupon, mechanics will drain soiled oil and pour in a fresh batch to optimize engine protection, then they’ll rotate tires, equalizing their wear and prolonging their lives. A visual inspection diagnoses any potential issues such as an Oedipal complex or an inability to commit to one car, and a brake inspection ensures maximal stopping effectiveness.