uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Whether it's a cracked screen, virus, or hand, foot, and mouse disease, CPR Cell Phone Repair North Carolina is prepared to quickly diagnose and cure beloved electronic devices. The business began as a walk-in cell-phone repair shop in Orlando in 1997. In the years since, it has expanded its electronics expertise. Technicians now not only fix smartphones, tablets, computers, and iPods and MP3 players, but also game systems and other gadgets. If, however, patrons prefer to skip repairs, they can instead participate in CPR's Buy, Sell, Trade program.
Though the certified technicians at Charlotte Cellular Doctor have been restoring mobile devices for more than 17 years, they use up-to-date technology to fix gadgets on the fritz. The electronic experts restore high-tech digitizers on tablets, repair cracked LCD screens on iPhones, and undo water damage on all types of mobile devices that have been accidentally dropped in a puddle or spat on by sailors. In addition to renewing shiny smartphone screens, they also restore busted chargers and ports and diagnose and repair signal and reception issues.
Cell Phone Repair’s team of technicians operates an emergency room for electronics – repairing or replacing broken phone components for walk-in customers. The in-house team at each location draws on a vast inventory of parts to quickly fix broken screens, repair water damage, or recycle un-fixable phones while customers wait.
Carolina IT Services is a computer and network repair and support company located in Charlotte. We have been in business since 2005 offering our customers professional, reliable, and personal computer and network services. Our team has over 40 years of combined professional experience as well as industry certifications.