The wireless wizards and service providers at AT&T Authorized Retailers equip phones with a wealth of accessories. An iGo green universal wall charger ($49.99) powers up virtually any phone at home (with corresponding cables, sold separately), and doubles as a battery backup to provide power when wall outlets run dry. Screen-protector two-packs for the Impulse 4G andd Xperia Play keep displays smudge and glare free ($15 each). Alternatively, an AGF leather-inlayed rubber case grants Samsung Galaxy S II's the protection of an iron gauntlet ensconced in a stylish velvet glove, and the Body Glove soft-shell case for Impulse 4G phones offers a smooth gel surface that stows easily without attracting pocket lint or belly-button lint masquerading as pocket lint ($30 each). Throw a party to celebrate newly acquired phone accessories with entertainment provided by an iHome mini-stereo speaker system, featuring two amplified speakers and vacuum bass expansion with a protective carrying case ($49.99).
uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
The beauty professionals at TTT Hair and Nail Salon can add length and fullness to hair with real hair extensions from Asia. They also transform natural hair by cutting away scraggly split ends and adding color. The stylists help draw attention to eyes by waxing away rogue eyebrow hairs and enhancing lashes with eyelash extensions.
The two guys behind Two Guys IT Consulting pool 25 years of experience as they mend ailing computers. While they work in their shop, their activities range from extracting spyware and viruses to troubleshooting hardware. They also visit homes to set up wireless connections and printers. For businesses, they pour their skills into security and system administration, as well as networking for extroverted computers. The duo back their work with a 30-day guarantee.
On Spot Techs keeps computers of all kinds running smoothly. Its technicians go to homes and businesses to cleanse computers of viruses, perform data backup and recovery, and troubleshoot printer and scanner issues. Beyond desktops and laptops, techs also help customers use their mobile phones or with any software related issue on them.
Fixing a computer can be a befuddling process, but not for the experts at Techknows PC Repair. The team draws on extensive, up-to-date training to rid computers of viruses, reinstall operating systems, or repair malfunctioning parts, such as jacks and screens. That knowhow extends to plenty of other electricity-powered machinery, too, from televisions and cameras to printers and radios.
For clients who only suspect something's amiss with their PC or Mac, Techknows' team runs complementary diagnostics, which determine what's wrong and how much it will cost to fix. If patrons decide not to repair their item, Techknows returns it free of charge.