Unique Air Services, Inc. keeps Floridians cool. It's a simple business plan, but it works. Its crews have installed air conditioning systems in local homes since 1951; now, with a fleet of fully equipped vans at their disposal, they also maintain plumbing, electrical, and swimming pool systems. The master technicians in charge of these duties come well-equipped for the challenge; they undergo rigorous training on onsite labs and receive licenses in their fields, prepping them to service air conditioners, install furnaces, and repair plumbing. To keep these services efficient, Unique Air Services, Inc. monitors calls to make sure no one is waiting on the line, and tracks its vehicles to notify customers that their technician is arriving within the half hour.