The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Though it originally sold only two things—audio products and wireless phones—Car Toys has gradually expanded its repertoire. Today, with 50 locations spread across four states, electronics-certified technicians install everything from Alpine in-dash navigation units to phone-integration systems that sync iPhones, Androids, and tin cans to car stereos. Meanwhile, in the garage, detailing technicians meticulously spruce up cars inside and out, using deionized water, paint-friendly shampoos, and high-quality wash mitts to protect against scratches, swirls, and water spots. The team also sweeps through interiors with vacuums, hot-water extractors, and ozone deodorizing treatment, which kills airborne bacteria and nasty smells in one fell swoop.
Originally run out of one pickup truck, Houston Auto Glass & Windshield Replacement has spent nearly two decades growing a fleet of mobile technicians big enough to serve customers throughout Dallas and Houston. The techs swap out windshields lacerated with cracks and replace them with shiny new units, allowing drivers to easily see when the road ahead is actually their neighbor's swimming pool. Urethane adhesives and quality sealant join a steadfast warranty to keep new panes in place. The glass gurus also repair rock chips and tackle other services such as painting and body repair.
The Peveto family's name became synonymous with stopping power when John Peveto II opened his first Brake Check shop in 1968. More than 40 years and 40 shops later, the family still helps cars stop (and go) with brake-pad inspections, wheel alignments, battery replacements, and oil changes. With convenience in mind, each shop opens its work bays seven days a week, offers online appointments, and backs up several of their services with lifetime warranties that are then backed up by other even more muscular warranties.:m]]