The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
Discount Tire’s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60–$100/tire for most vehicles) and a huge range of wheels ($50–$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.
Almost a century ago, it was 1914 and William J. Cassidy was gazing out from his livery stable to watch the newfangled automobiles rumble past on Roosevelt Road. He knew then that he’d been right to expand from shoeing horses to also servicing tires. Never having children, Will took his 16-year-old nephew, Hugh, under his wing in the venture. When Will retired, Hugh took over and kept the company afloat even during the bleakest days of the Depression and WWII. Hugh’s six sons all followed in the family footsteps, opening additional locations in the suburbs, and then their children opened even more.
Today, those descendants operate 15 Cassidy Tire & Service locations throughout the city and suburbs. The Cassidy experts keep vehicles running smoothly as they grow old by practicing a full range of other auto services, from rotating tires to changing oil and flushing transmissions.
For more than two decades, Cars And Trucks has kept motors running with an exhaustive menu of maintenance and repair services. The shop’s team of skilled technicians uses top diagnostic equipment to inspect cars of all makes and models, both foreign and domestic, before tackling simple jobs, such as changing oil, or trickier endeavors, including electrical-system repairs and coaxing ghosts from tailpipes. A comfortable lobby equipped with glowing TVs and plentiful beverages houses waiting customers, and the shop’s helpful front desk gives offsite clients a call once the job is complete.