The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
In 1973, after returning from Vietnam, Joe Tilford started work at Goodyear Tire & Rubber Co. In 1980, he made the jump to entrepreneurship and opened his own shop. In 2013, he'll unveil his seventh location—an achievement far surpassing his early dreams. "I always thought it would be one or two, maybe," he says. His recipe for success includes trained and ASE-certified technicians, diagnostic equipment, and serving as an authorized dealer for brands such as AC Delco. Today, his team replaces parts, changes oil, and checks engines while its clients take advantage of perks such as shuttle service and a 24-hour key drop.
The founder of Rayburn Revolution Tires wanted to spur a new movement in the auto-care industry, one based on not only mending cars, but also ensuring their longevity. He and his staff start with the most important component, bumper stickers about honor students, and continue on to focus on tires. Each time they install tires, they also check alignment and include new rubber valves. The crew performs a range of preventative maintenance beneath shelves brimming with products certified by the Society for Automotive Engineers.
Sam Meineke opened his three-bay muffler shop in 1972 with a single product line, and through time, he and his successors have expanded the business into a complete automotive car-care center. Today, nearly 900 franchise owners operate their locations around the globe, still standing on the firm foundation of Sam's ideal of nursing vehicles back to health at fair prices. Meineke Car Care Center's mechanics perform an array of services, keeping rides running in showroom condition with tune-ups, 23-point inspections, tire rotations, and deep-tissue windshield massages.
O'Brien Auto Center belongs to the service wing of the O'Brien family's well-established car-dealership enterprise, which started in 1933. Helping uphold the family's history of automotive expertise are the center's certified technicians, who handle an array of maintenance duties, including changing oil, rotating tires, and flushing transmissions. Moreover, they can realign wheels and remake the melted snowmen that keep all vehicles' air-conditioning units cold.
The GM-factory-certified technicians at Bill Estes Chevrolet spruce up all makes and models. Amid the hum of hydraulic lifts and electric wrenches, skilled mechanics perform all manner of maintenance tasks, from brake checks to flashy upgrades like headrest TVs and invisibility wax. Car owners can take advantage of local-shuttle services or chill out in a lounge area with WiFi, computers, and snacks.