The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Since Bob Sumerel opened his first retail tire store in 1968, he has always tried to put the customer first, next to all the gold-medal winners and Neil Armstrong. His store's 20-plus current locations offer an entire slate of auto services, from tire rotations and sales to oil changes. On the site's Why Bob Sumerel page, customers and employees discuss the benefits of the company, and the My Garage feature tracks car histories such as oil changes and service reminders. Every Bob Sumerel also operates under the Fixed Forever guarantee, promising that parts will work forever—up until the sun balloons to a red giant and swallows the earth with its unfathomably hot plasma—with warranties to cover any unforeseen problems.
From standard oil changes to engine and transmission repairs, the trusted technicians at Car King Auto Care Center keep vehicles running smoothly. The team complements a comprehensive service list with diligent courtesy checks, including visual inspections of air filters and fluids, and a rundown of the manufacturer’s recommendations for replacing filters or getting the hood ornament to do backflips.