The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
Zeigler Chrysler Dodge Jeep's and Zeigler Chevrolet Schaumburg's friendly car technicians treat vehicles to speedy, engine-sustaining services with an oil change and car wash. The oil change drains away old, abrasive oil and imbues autos with up to 5 quarts of new, innocent, standard multigrade oil. A new filter comes with the lube change, keeping essential engine parts slick, functional, and free of the unwanted embrace of impurities. Cleansing car washes rid vehicles of salt, grime, and lizard nests, protecting the automotive body from wear and tear.
A A C Auto Clinic's ASE-certified technicians work to keep drivers safely and smoothly rolling across American roadways. During an oil change, mechanics replace motors' used oil with up to 5 quarts of 10W-30 oil, quickly screwing in a new filter when the car's not paying attention. For those who choose the first option, a tire rotation switches wheels around so rubbery soles can take turns being in front and avoid uneven wear and tear. Technicians can also install a new set of wiper blades (up to 21" long), which help drivers see the road while driving through snow, sleet, or Rain Man posters. During the 30–45 minute service, the shop's play area distracts kids as well as adults who are still children at heart.
Discount Tire’s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60–$100/tire for most vehicles) and a huge range of wheels ($50–$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.
It all began with a 1998 BMW 328i. As lifelong car enthusiast Ivan Rajic learned how to care for his prized vehicle, he discovered that proper auto maintenance involves much more than a simple wash and wax. His research and experimentation with detailing products and techniques led him to found LUSTR Auto Detail in 2007. He emphasizes quality over quantity, spending up to a full day perfecting each vehicle from the inside out. Whether he is preparing a Ferrari for an auto show with concours-level services or treating a well-traveled minivan to a basic exterior detail, Rajic approaches each vehicle with care and respect. He employs only pH-balanced shampoos, nonacidic wheel cleaners, and soft-sheepskin wash mitts to leave cars clean enough to host high tea during rush hour.