Since its inception almost 40 years ago, Complete Auto Body and Truck Repair has prioritized customer convenience. To realize this goal, owner Kurt Barks has implemented a 24-hour customer-service phone line, which, as he tells FenderBender magazine, assuages the frustration people feel when they can’t contact personnel after hours. “People don’t want to speak to a computer; they want to talk to somebody who cares,” Kurt says, underscoring his commitment to quick service and antirobot propaganda. He parlays this emphasis into a host of shop amenities, including 24-hour towing service, discounted rental cars, and complimentary drop-off service to locations within 5 miles of the shop. A novel Service, Park & Fly program even ferries customers to Lambert-St. Louis International Airport while an ASE-certified crew rehabs rides and stores them until their owners return from out of town.
As drivers approach the North Lindbergh location, a life-sized elephant greets them and guides the way toward state-of-the-art bays. Here, the team provides routine car care and more extensive repairs, backing all of their bodywork with a lifetime guarantee void only if cars become immortal. Customers who decide to stay on the premises while they wait can luxuriate in the comfort of a spacious lounge.
For more than 26 years, Hands on Therapies has been helping sore backs find reprieve under the skilled hands of therapists well versed in a variety of massage techniques. Clients can stop in for a soothing Swedish massage, spasm-conquering trigger-point therapy, or tension-melting hot-stone massage seven days a week, or book a couples massage to enjoy stress-abatement side by side with a friend, spouse, or hard-working stunt double. Beyond the therapeutic kneads, Hands on Therapies also brings balance to bodies with life-force regulating energy work, and offers hypnotherapy to help guests quit bad habits, overcome fears, and build confidence.
As a licensed massage therapist, cosmetologist, and nail technician, S.P.A. Exclusive owner LaTesha Minor has built a service menu that reflects her many talents. Half the list devoted to massages, including hot-stone and reflexology varieties. Clients can also opt for additional treatments, such as body scrubs and detoxifying wraps, with their massages. The nail services are decidedly modern. They include bio seaweed gel (a natural alternative to acrylics) and waterless mani-pedis, which moisturize skin with keratin gloves and socks procured from the future.
Whether a patient suffers from whiplash, neck pain, or a sports or auto-accident injury, Dr. Martin Schmaltz has years of experience with all types of chronic aches. He uses x-rays and exams to uncover the causes of his patients' pains, and quells them with chiropractic adjustments. Dr. Schmaltz also helps straighten posture, correcting common problems such as forward-head syndrome.
Armed with just a single, generations-old cookie recipe, Great American Cookies opened its first store in 1977, and the rest is history. Today, the franchise boasts locations in malls across the country and nabbed a coveted spot on Entrepreneur magazine?s 2012 Top 500 Franchises in the baked-goods category. As the shop?s reputation grew, so did its menu as chefs churned out a mouthwatering roster of gourmet-cookie recipes, each created and carefully tested in Atlanta. The tempting options now include snickerdoodle, peanut butter with M&Ms, and chewy pecan supreme, as well as freshly baked fudge and cheesecake brownies, and cookie sandwiches stuffed with frosting. The real show-stoppers, however, are the giant chocolate-chip cookie cakes, which can be customized with sweet, celebratory messages or shopping lists penned in colorful icing.
Merely ridding fabrics of stains isn't enough for Royal Quality Cleaners; the dry cleaner also wants to save visitors time and make them smile, which is why it carries gift baskets complete with happy-face balloons and bushels of candy. To be sure, the staffers are dry cleaners extraordinaire, purifying blouses, suits, and tablecloths and remedying ill-fitting outfits with deft stitching. They also take painstaking care to preserve nuptial memories by cleaning and boxing wedding dresses and bronzing the life jackets clients wore while honeymooning in their neighbors' garden fountains.