What makes your business stand out?
Houston B-cycle is the only bike share program in the city. We have 28 stations that allow Houstonians to explore, travel and make their own adventure by bike everyday with just a credit card.
What inspired the owner to start this business?
Our program started from the City of Houston Office of Sustainability. They recognized Houston could use another viable and sustainable means of transportation. We were very fortunate to get sponsorship from Blue Cross Blue Shield.
What is your most popular offering?
Annual membership—access to all of the bikes and stations for 365 days—or the 24 Hour pass—access to all of the bikes and stations for 24 hours. Membership starts from the first time you check out a bike, not when the pass is purchased. Both memberships include unlimited 60-minute trips. Each time you remove a bike from its dock, the first 60 minutes of your ride are included.
What is the best reaction you’ve ever gotten from a customer?
We get a lot of excited customers—especially once they realize how cheap, easy and fun the program is to use. The most memorable reaction would have to be from a lady who rode a B-cycle after 25 years of not being on a bike—it's true what they say, you never forget how to ride a bike! She was ecstatic to get on and ride around!
What’s your favorite part about your job?
Knowing that I am providing a service that helps make people's lives easier, while at the same time providing them with an activity that is both good for them and the environment.
Handicap Accessible: No
Staff Size: 2–10 people
Reservations/Appointments: Not offered
Most popular offering: Bike share annual membership
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