Since Bob Sumerel opened his first retail tire store in 1968, he has always tried to put the customer first, next to all the gold-medal winners and Neil Armstrong. His store's 20-plus current locations offer an entire slate of auto services, from tire rotations and sales to oil changes. On the site's Why Bob Sumerel page, customers and employees discuss the benefits of the company, and the My Garage feature tracks car histories such as oil changes and service reminders. Every Bob Sumerel also operates under the Fixed Forever guarantee, promising that parts will work forever—up until the sun balloons to a red giant and swallows the earth with its unfathomably hot plasma—with warranties to cover any unforeseen problems.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Technicians at All American Tire & Service Co.—an ASE-certified facility—keep cars running with booster shots of synthetic-blend motor oil. Cars guzzle up to 5 quarts of high-grade oil during each 30- to 45-minute service, surrendering their old oil in the hopes that their engine reenergizes as their heartburn ceases. Technicians affix a clean filter to the engine and apply lubrication before inflating tires to their proper levels. Finally, a 55-point inspection leads techs around the car's vitals in order to diagnose safety or performance issues. During the examination, the mechanics inspect components and parts to verify that everything is in working order and nothing is working undercover for a bicycle gang.
Boyd's Tire & Service Center's seven locations boast a staff of ASE-certified tire and repair technicians prepared to diagnose and treat a broad spectrum of auto ailments. Implementing trusted products such as Goodyear tires, Valvoline oils, and NAPA-brand parts, the adept mechanics tweak, adjust, and repair cars, fostering optimal auto performance through a variety of services designed to keep cars driving as smoothly as a yogi's brainwaves.
In 1974, firemen Jim Daugherty and Jim Greve needed a little extra cash to support their families and so began working on cars in their spare time. Realizing their passion for autos, the Jims—along with pal George Berry—eventually opened up their own gas station, and by 1979 turned the pump into a full-service repair shop that specifically catered to Toyotas and other Japanese makes. Today, joined by a full staff of ASE–certified and ASE master technicians, Jim’s continues to specialize in Japanese cars and also treats a wide range of vehicles, including rides from Lexus and DeLorean time machines, as well as performing an extensive list of repair and maintenance services.
Coddling steel beasts since 1932, Grismer Auto Service Centers staffs ASE-certified technicians who prolong vehicular life. The efficient half-hour lubricant swap squirts up to 5 quarts of fresh 5W-30 oil into engine recesses after the spent fluid is drained away to a fitting retirement home near the Earth’s iron core, where it was born. Once a new filter accepts its sacred duty, a Grismer technician tops off windshield-washer fluid, barks at tire-pressure-gauge numbers until they rise or sink to their factory-ordained marks, and performs a 72-point inspection to guard against future failings or premature exhaustion. The mechanic will also rotate the tires, a step that helps to maintain even tire wear and optimum handling. Groupon holders can avail themselves of a 10% discount on any additional services coveted during the course of the visitation.