Since 1988, Pet Supplies Plus has welcomed millions of furry critters of every stripe—from llamas and monkeys to potbellied pigs—into their animal-friendly stores. The shop is designed so that both pets and their owners can easily navigate the inventory of more than 10,000 items. Wide aisles give leashed pups enough room to roam, colorful signage keeps shoppers moving in the right direction, and low shelves allow dogs to sniff out their preferred brand of rawhide chew. A self-serve dog wash enables guests to scrub their canine companions' coats to a youthful, puppy-like shine, whereas grooming services enlist professionals to tackle tougher jobs, such as brushing out matted fur or convincing dalmatians to stop mixing white and black after Labor Day.
Since the company's founding in 1978, Bay Area Air Conditioning's NATE-certified technicians have installed new air conditioners and restored ailing units. The crew's maintenance offerings include HVAC repairs and tune-ups, as well as air-duct sealing. These services not only keep homes cool, but also may help to reduce monthly expenditures on energy bills and lounge chairs chiseled from blocks of ice. Plus, the state-licensed HVAC contractor keeps technicians on call 24/7 to help clients deal with emergencies.
Famous Tate, open since 1954, stocks and displays more than 60 refrigerators, 60 washers and dryers, 85 major cooking products, 35 dishwashers, and 40 different sleep sets . But even with all of this merchandise, staffers recognize that the store might not have exactly what a client is looking for, which is why a team of merchandisers is on hand to special order items.
The shop also features a section of clearance appliances that have cosmetic defects such as scratches and unremovable “Mondale for President” stickers. Some of these appliances are even luxury display items that need to be sold to make room for incoming models, allowing customers to find the perfect bed, refrigerator, or oven that fits their budget. When clients find what they need, a service department helps them navigate extended-warranty purchases, financing, and delivery options.
Like most success stories, Leader's Casual Furniture didn't start at the top. Founded in a single west Florida show room in 1971, the company now boasts 19 retail show rooms, a 150,000-square-foot distribution center, and an ever-increasing selection of rattan, wicker, and patio furniture. Upon browsing the virtual show room, visitors find rattan dining sets, beds, and entertainment centers as well as wicker tables with stone or glass tops. Custom fabrics and tropical-themed pieces add personal flair to interiors or exteriors, and an online room planner helps customers get a feel for how chosen pieces will fit into their homes.
When Susan Cantone took over her brother’s carpet-cleaning business in 2003, she dubbed it Cantone II Carpet Cleaning to signify a new beginning. Her daughter, office manager Sonia, has been busy ever since, scheduling appointments for the two-man carpet-cleaning crew, which ousts stains with a rotary machine and dry-foam cleaner. This dry foam penetrates carpet down to the padding to lift stains, and the machine inhales vast amounts of debris and dirt before looking to the side and coughing politely.
Carpets dry in less than two hours, compared to the four hours it takes after steam extraction and the day and a half it takes after soaking rugs in dishwasher detergent. The machine also scours tile and grout, purifies upholstery, and strips and waxes floors.