The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Vehicles enter the car-wash tunnel at Pomona Express Car Wash and emerge with a near-factory-issue gleam. Best of all, each car wash can take as little as five minutes, meaning customers often find time to sneak in a wash during their lunch breaks. The tunnel blasts dirt from wheels with a high-pressure washer, and optional wax applications keep cars shiny, even when they've angered the rain gods.
ASE-certified technicians at Richard Hibbard Auto Center diagnose and repair vehicles every day. In addition to the bustling body shop, Richard Hibbard Auto Center also features an inventory of preowned vehicles as well as a stock of Wheego electric cars.