Readers of Richmond magazine have voted Car Pool Car Wash the Best Car Washing/Detailing business in the city multiple times over the last decade. Stepping into one of its facilities, it?s easy to see why. In addition to making autos look and feel like royalty, Car Pool Car Wash also cultivates a stress-free environment with sleek waiting rooms that resemble modern hotel lobbies and emit free WiFi. After grabbing a complimentary cup of coffee and receding into plush leather chairs, visitors are served a visual feast that may include floor-to-ceiling windows or a stone fireplace. Rocking chairs outside of the car wash enable car owners to wait under the open sky while flipping through a book or magazine.
Locally owned and operated since 1977, the automotive salon company has focused on advanced car-cleaning methods while expanding its outreach to include six full-service wash facilities, two exterior-only wash facilities, and a full-service detail shop. Many of the car wash's specialty packages cater to specific vehicle needs such as comprehensive interior cleaning or professional exterior waxing, services that enlist products from Simoniz and Rain-X to safeguard paint jobs.
Car Pool Car Wash strengthens its bond with repeat customers through its frequency rewards program, which makes participants eligible for future discounts after they sign up online or in person. The shop also carries Duck Bucks gift cards that allow recipients to prepay for regular car washes. In their efforts to foster a tightly knit community, the owners of Car Pool Car Wash regularly support local charities and organizations in their initiatives.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Seredni Tire & Auto Center began as a small, family-owned business in 1981 and it's remained true to those roots ever since. Despite expanding to three full-service repair shops staffed with ASE-certified mechanics, a separate member of the Seredni family continues to own and operate each location. The teams can find and install the perfect tires for anything from a coupe to a commercial truck, pulling from a library-worthy selection of brand-name tires that includes sets by Bridgestone, Michelin, Goodyear, and more. Additionally, the technicians can keep automobiles running in peak condition by performing basic tuneups as well as full-service repairs, such as oil changes, computerized engine analyses, and transmission maintenance.
Since its founding in 1978, the international quick-lube franchise Grease Monkey has maintained its focus on speedy treatments and a detail-oriented approach to auto care. Shop technicians tune up rides with services such as air-conditioning repair, air-filter replacement, and fuel- and emissions-system cleaning. Grease Monkey's signature service, though, is its full-service oil change. After replacing a vehicle's lubricant with GF-5 or re-refined motor oil, technicians perform an entire review of its maintenance needs, referencing the owner's manual and the wise hermit living in the trunk.
Riverfront Canal Cruises traces Richmond's roots back to George Washington, who first lobbied the Virginia General Assembly to create the city's canal system as a means of linking the coast to trade opportunities in the west. In 40-minute tours, covered boats glide down the James River and Kanawha Canal, granting passengers an up-close view of the waterways without having to mount a webcam on a duck. Throughout the trip, guides share old stories about the canal and the Canal Walk, broadening guests' knowledge of the area's rich heritage.
More than thirty years ago, Darrel Neilson entered the auto industry as a muffler and exhaust specialist. Now, he and his master techs are full-fledged car doctors who offer services that repair everything from air conditioners and radiators to brakes and alternators across seven locations. They also document all of their findings in their computer system to diagnose automotive ailments with ease.