Readers of Richmond magazine have voted Car Pool Car Wash the Best Car Washing/Detailing business in the city multiple times over the last decade. Stepping into one of its facilities, it’s easy to see why. In addition to making autos look and feel like royalty, Car Pool Car Wash also cultivates a stress-free environment with sleek waiting rooms that resemble modern hotel lobbies and emit free WiFi. After grabbing a complimentary cup of coffee and receding into plush leather chairs, visitors are served a visual feast that may include floor-to-ceiling windows or a stone fireplace. Rocking chairs outside of the car wash enable car owners to wait under the open sky while flipping through a book or magazine.
Locally owned and operated since 1977, the automotive salon company has focused on advanced car-cleaning methods while expanding its outreach to include six full-service wash facilities, two exterior-only wash facilities, and a full-service detail shop. Many of the car wash's specialty packages cater to specific vehicle needs such as comprehensive interior cleaning or professional exterior waxing, services that enlist products from Simoniz and Rain-X to safeguard paint jobs.
Car Pool Car Wash strengthens its bond with repeat customers through its frequency rewards program, which makes participants eligible for future discounts after they sign up online or in person. The shop also carries Duck Bucks gift cards that allow recipients to prepay for regular car washes. In their efforts to foster a tightly knit community, the owners of Car Pool Car Wash regularly support local charities and organizations in their initiatives.
From more than 35 years with 350 facilities in six countries, Precision Tune Auto Care has spent the last three decades keeping more than 2.5 million vehicles on the road with an array of maintenance and auto-repair services. Professionally trained mechanics lube engines with signature precision oil changes, rotate tires to ensure even tread wear, repair busted brakes, and test spark plugs to safeguard against ignition failure during dramatic drive-thru getaways. Whether performing complicated services on fuel-injection and cooling systems or simply aligning tires, the mechanics back all their services with a 12-month, 12,000-mile national warranty.
Since its founding in 1978, the international quick-lube franchise Grease Monkey has maintained its focus on speedy treatments and a detail-oriented approach to auto care. Shop technicians tune up rides with services such as air-conditioning repair, air-filter replacement, and fuel- and emissions-system cleaning. Grease Monkey's signature service, though, is its full-service oil change. After replacing a vehicle's lubricant with GF-5 or re-refined motor oil, technicians perform an entire review of its maintenance needs, referencing the owner's manual and the wise hermit living in the trunk.
More than thirty years ago, Darrel Neilson entered the auto industry as a muffler and exhaust specialist. Now, he and his master techs are full-fledged car doctors who offer services that repair everything from air conditioners and radiators to brakes and alternators across seven locations. They also document all of their findings in their computer system to diagnose automotive ailments with ease.
With participating locations nationwide, Auto Care Special lets customers reach out to their local garages for a grab bag of free and discounted maintenance services. Cards may be redeemed for multiple vehicles over the course of one year for services such as oil changes, safety inspections, and engine-light diagnoses. Those who move or create alter-egos over the course of the year can scan the locations page for participating garages in their new cities of residence to receive a complimentary maintenance bundle.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians—all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)—service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.