Puptown’s canine coddlers offer boarding and washing services for floppy-eared family members seven days a week. At the East 96th Street location's dog wash, pet owners can de-grime dirty coats and bring back a signature “new dog” scent. Canines enter large, stainless-steel tubs via a dog-friendly ramp or grasshopper-like leap, with owners using convenient spray nozzles to wash away remnants of crashed pizza parties. Puptown supplies dog-washing necessities including shampoo and conditioner, towels, and a jowl-flopping dryer. For an additional $5, guests can upgrade to the deluxe wash and use the facility's de-shedding solutions, ear wash, and toothbrushes and paste.
Andy Hartle isn't just a dog owner; he's one of their biggest advocates. For the last two years, he's been a sponsor of the Great Indy Pet Expo and has volunteered his services throughout the community. All the while, he's also made a career of his love for pets by operating his own professional, insured dog-walking and pet-sitting business, and earning a certification in Pet First Aid through the American Red Cross. Clients can solicit Andy for a short visit while they're at work or for an overnight stay with playtime and exercise. Platinum Pet Services is also one of the first dog-walking companies in Indianapolis to offer GPS tracking, so that the footwork of dogs, cats, and miniature pet sasquatches can be cataloged without worry.
On average, IndyHumane spends $600–$800 to care for each animal in its shelter, and in 2010, it cared for more than 6,000 animals. Although the shelter does not euthanize animals because of time or space, its limited food, medical, and staff resources constrain the number of animals it can accept. The Humane Society of Indianapolis relies on contributions, grants, and adoption fees to fund the services it provides.