The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
Discount Tire’s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60–$100/tire for most vehicles) and a huge range of wheels ($50–$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.
For more than 60 years, three generations of mechanics at Haraldsen’s Garage have been treating visiting vehicles with the same care they give their mother’s car. The family-owned auto shop offers two locations, specializing in mechanical work at the Westmont locale and complex bodywork and mechanical work at the Darien location. Technicians revive tired engines with fresh oil, keep cooling systems satiated, or dive under the vehicle to tackle brakes, alignment, shocks, and more.
Auto Fix draws on their parent company's deep wells of experienced, ASE-certified technicians to staff their seven garages in Illinois and Indiana. The full-service shops keep cars running with oil changes and thorough vehicle check ups, and they routinely flush power steering, radiator, and transmission fluids. Having spent years working with vehicles, Auto Fix technicians can repair any part of the car from the suspension to the fuel system. They're confident in their repairs as well, offering any client a 12-month or 12,000-mile guarantee on each fix. The team also renders problem-precluding services such as full safety inspections, shocks and struts service, and tire rotation—which does not mean enforcing who’s up next on the backyard tire swing.