Almost a century ago, it was 1914 and William J. Cassidy was gazing out from his livery stable to watch the newfangled automobiles rumble past on Roosevelt Road. He knew then that he’d been right to expand from shoeing horses to also servicing tires. Never having children, Will took his 16-year-old nephew, Hugh, under his wing in the venture. When Will retired, Hugh took over and kept the company afloat even during the bleakest days of the Depression and WWII. Hugh’s six sons all followed in the family footsteps, opening additional locations in the suburbs, and then their children opened even more.
Today, those descendants operate 15 Cassidy Tire & Service locations throughout the city and suburbs. The Cassidy experts keep vehicles running smoothly as they grow old by practicing a full range of other auto services, from rotating tires to changing oil and flushing transmissions.
At Nuno's Complete Car Care Inc., teams of ASE-certified technicians perform preventative maintenance and full-scale repairs on domestic and imported vehicles of any make or model, often rolling out freshly fixed vehicles within the same day of arrival. The bustling shops pride themselves on their family ownership, with president Bobby Nuno at the helm alongside his brother Ed, who serves as general manager and prince regent of the company. Sophisticated diagnostic equipment ensures that engines, transmissions, shocks, and exhaust systems run smoothly, and a handy online garage keeps customers up to date with any recalls, upcoming service needs, or discounts.
With participating locations nationwide, Auto Care Special lets customers reach out to their local garages for a grab bag of free and discounted maintenance services. Cards may be redeemed for multiple vehicles over the course of one year for services such as oil changes, safety inspections, and engine-light diagnoses. Those who move or create alter-egos over the course of the year can scan the locations page for participating garages in their new cities of residence to receive a complimentary maintenance bundle.
Though mankind has created machines to clean their dishes, clothes, and teeth, the specialists at Spex Hand Car Wash know that the best way to wash a car is by hand. The manual process allows them to eliminate dirt from every nook and cranny while leaving the exterior with a glossy shine. They hand-dry each auto, too, and devote equal attention to its interior during add-on services such as tire conditioning or engine cleaning. The Dempster Street location offers maintenance services as well, which range from oil changes and tire rotations to more in-depth repairs.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.