In the state of California, smog tests are required every two years for all vehicles, from cars to mobile homes. At STAR-certified Smog Center locations, licensed technicians help owners stay compliant and air friendly through a three-step process. It begins with a visual inspection of the vehicle for obvious emissions problems, followed by a functional exam and an evaluation. But what the process doesn't include is a sales pitch: since the facility is a test-only center, the staff doesn't try to sell owners on extra repairs, nor on gold watches conveniently located in a mechanic's trenchcoat.
Pro-Tech Automotive's team of expert car-care technicians perform routine and complex repairs and maintenance on any make and model of automobile. Armed with advanced diagnostic tools, they keep cars running with regular maintenance such as oil changes, air conditioning service, and brake repair. They can also handle complicated procedures such as engine tune-ups, suspension and steering repair, clutch replacement, and curing a truck of its fear of yield signs. Coupled with an emphasis on customer service, this reliable work has produced a loyal customer base, with some clients notching more than 20 years of patronage.
Convenience is key at Xpress Lube Service Center, whose three locations offer drive-through oil changes that require no appointment. Each location is staffed with trained technicians who replace old oil with regular, synthetic, or specialty high-mileage or green motor oil. Other automotive services include engine flushes, fuel-injection servicing, and transmission services.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Knollwood Tire Center's friendly mechanics have to holster a vast set of skills in their metaphorical tool belts. That's because they're expected to do it all, from routine oil changes and tire rotation to diagnosing electrical problems and repairing diesel engines. Installing and repairing tires is their calling card. With a deep stock of major brands on hand—including Michelin, Goodyear, and Yokohama—techs can meet the varied needs of both discerning customers and children demanding a specific brand of tire swing.