Vijay Ingam, founder of the SOS Career Service, knows what it takes to impress a hiring manager—he used to be one himself. He also knows what disappoints them, as many applicants lacked the professional skills to land the job. Writer of The Definitive Guide to Ace Your Interview and Get the Job (and brother of Mindy Kaling from The Office and The Mindy Project), Ingam began tutoring hopeful employees in interviewing skills and how to craft attractive résumés, eventually opening the SOS Career Service. Now, his professional domain covers all aspects of the job hunt, including finding applicable skills and transforming résumés into vibrant documents. SOS also offers one-on-one coaching on how to make an impression, teaching job-applicants to overcome their nerves, and answering such tough questions as "just what are you doing in my storage closet, anyway?"