Most Popular Service: Windshield chip and crack repair
Staff Size: 1 person
Average Duration of Services: 30 minutes or less
What is one of your signature services? How is it performed?
We perform chip and crack repair by using resin inside of a vacuum device called a bridge. The bridge allows us to [remove] all the air from the crack and replace it with a resin. We then cap the repair with a fast-drying resin that protects the repair. The repair is then buffed and polished, and then we clean the windshield.
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
After a repair is complete, we clean the entire windshield, inside and out. We can also apply Rain-X at the customer's request.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change package, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car?it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians?all of which have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE)?service vehicles at Jiffy Lube. In addition to performing oil changes, technicians offer preventative services such as air-filtration and electrical-system maintenance, among others. Jiffy Lube?s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
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