There's no fire beneath the bright white mantelpiece at Substance Salon—its ornate carvings and noble busts simply cement a chic ambiance. However, clients can still warm up with sips of gourmet coffee as they wait for their appointed stylists. The salon staff carries the sophistications of the reception area to each of their stations, where they handcraft 'dos based on the tastes of clients. Pureology products help them wash and blow-dry strands into eye-catching arrays, such as the voluminous Bombshell or the Bohemian—breezy waves that wrap around a full-size acoustic guitar.
Master barber Manny oversees the hot-towel shaves and soothing scalp massages on the gentlemen's menu. The salon also has an entire department devoted to brides-to-be—Styling the Bride—whose members travel to clients throughout New York and New Jersey. Their hair and cosmetic expertise, which results in dazzling updos and radiant makeovers, has been featured on The Knot.
Board-certified doctor Gisele Castelluber heads up a team of beauty professionals dedicated to fighting signs of aging wherever they crop up. Guests dressed in spa robes can relax during European facials and services that merge spa-level comfort with cutting-edge technology stolen directly from NASA. Dr. Castelluber, an authority on anti-aging techniques, oversees the spa’s hormone treatments, weight-loss planning, and beauty injections.
Each styling chair at Hilights Salon doubles as office space for the hairdressers, who start every session with a detailed consultation to make sure they understand the looks their clients desire. Once they have the right mental images, they clip and highlight hair, permanently straighten it, and craft locks into updos more intricate than a bird's nest made of Rubik's Cubes. The staff also includes a bridal specialist and two makeup artists who prep clients on location for their big day.
Despite its industrial-sounding name, there's nothing cookie-cutter about The Hair Factory. Creativity is key for their team of skilled stylists, who can coif hair into updos for special occasions, or revamp looks with edgy, multicolored mohawks. Haircare options, which are available for men, women, or children, top off a menu that also features make-up, tanning, and waxing services, which cater to clients with sensitive skin or commitment-phobic candles.