For the past 20 years, Winnie Gelb and her team of technicians have serviced computers in the Manhattan Beach area, evolving their services to match the latest wave of technology, such as installing Internet phone service and converting VHS tapes to DVD. They continue to repair and clean hardware, and they also fight on the front lines of the battle against harmful forms of software, such as viruses, spyware, and games of Minesweeper that actually detonate your computer.
Custom iPhones and Repairs keeps its clients connected to the world around them by deftly repairing cracked touch screens, weak batteries, broken power buttons, and unresponsive headphone jacks in Galaxy, iPhone, and iPad mobile devices. In addition to repairing water damage and replacing broken speakers and docks, technicians customize smartphones and tablets with screen replacements in a broad spectrum of colors and patterns so you can finally match your smartphone to your favorite pair of socks.
uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
For more than 25 years, Advanced Micro Systems, Inc has strengthened its brand by specializing in Apple products and related peripherals. Its Apple-certified technicians handle the entire Apple product line—from iPods to MacBooks—whether or not the product is under warranty. Their services range from device tune-ups and software installation to hardware repair and data recovery.
C&O IT Solutions began in 2010 as a residential-computer repair company, and already it’s expanded to include small-business service, advanced customer service, technical support, and advanced consultation. C&O’s experts specialize in all things technological, from software installation and repairs to web development, IT management, and computer training for individuals.
Like an Italian sports car or meticulously oiled baseball glove, a well-maintained kitchen knife simply works better. Laurence Segal, knife craftsman and owner of Westside Sharpening & Cutlery Center, knows this all too well. While sitting down with Mary MacVean for an article for the Los Angeles Times, he enthusiastically discusses Asian, Japanese, and European blades, explaining their composition and uses in cooking, chopping, and opening stuck jacket zippers. This passion for cutlery is present in all of his services, from crafting custom blades with fine wooden handles to sharpening others on a stationary grinder with the care of a dedicated artist.