At more than 1,000 Mattress Firm locations around the country, shoppers sink into plush mattresses, recline on firm beds, and belly-flop onto pillow tops. Knowledgeable staffers can help customers create an ideal bedtime environment by dispensing advice based on sleep preferences and illuminating the difference between the many kinds of mattresses. And to the delight of their customers, much of Mattress Firm's bedding wears the label of a premium brand, such as Sealy, Serta, Simmons Beautyrest, or Stearns & Foster.
America’s Mattress of the Carolinas' show rooms brim with plush, pillow-top, and memory-foam mattresses that vary in firmness and coil structure to help any sleeper find a match. The staff invites clients to try out a nap or enchanted slumber upon one of the store's own brand of budget-friendly mattresses. The selection also includes Tempur-Pedic models and Serta models, such as the iComfort with gel-infused memory foam.
To accessorize their purchases, clients can peruse a selection of bedroom furnishings, memory-foam pillows, and mattress protectors that seal in a mattress's naturally smoky flavor. Clients can enlist the store's staff to help haul away old bedding and set up new purchases.
USA Baby & Big Kids Too boasts 10,000 square feet of furniture, accessories, and essential items to help infants and toddlers live in comfort and style. Help a wee one sleep soundly with the Twilight Turtle ($29.95), an educational nightlight that turns a bedroom ceiling into a soothing sea of real-life constellations and the holey ozone layer. The Chicco Travel Seat ($49.99) provides comfy, safe seating for a child on the go. Browse the store’s massive collection of cribs, dressers, linens, gliders, and strollers; a Joovy Kooper Stroller ($179.99) can help a little guy cruise the neighborhood with panache or can serve as a hiding place for a freshly baked pie.
Z Home Furnishings enlivens drab spaces with fashionable living-room and bedroom sets and colorful home decor. Original oil paintings and folksy, art-covered planks adorn walls with charming landscapes and slogans, and custom-upholstery services breathe new life into worn or outdated chairs. Individual pieces and complete furniture sets from renowned brands such as Coaster, Distinction Leather, and Paladin gussy up interiors, and the store’s online room planner allows customers to preplan their living arrangements without hauling heavy sofas or herding unruly flocks of ottomans.
Her name is Lisa Ryan, but everyone calls her Matty––an appropriate nickname considering she's the all-knowing force behind Matty's Mattress Warehouse. "I'm it!" she says with a proud laugh. "I move every one of the mattresses, talk to every person about their needs. Just me and a guy with a truck." She's a big fan of the more intimate service she can provide in her own store, especially after having managed huge retail chains. "I used to do furniture––always problems. Here, it's low overhead. Low hassle." And for Matty's customers, that also means lower cost. About 60% of Matty's business comes from referrals, so there's clearly something enchanting about her process. When asked what brings people in the doors—whether it's word of mouth or high-powered magnets—her response is quick. "What's not to love? You come in, get a new bed, you go home, and you sleep well." Her warehouse boasts a wide selection of mattresses ranging from Easy Sleep pillow-tops to orthopedic styles from Spring Air, but the pride of her showroom is the popular Bed Boss brand. These mattresses are forged from elastic memory foam that's infused with heat-dissipating, sustainable bamboo fibers, and they cost about one-third as much as similar mattresses from competing brands. Though Matty loves helping clients find a perfect mattress, the moments she cherishes the most are those when her mattresses become a game changer, when they really make a difference in a customer's life. "There was a guy who had back surgery," she explains. "He hadn't slept well in 18 months––been to the doc for insomnia. Sold him a mattress and he came back a week later. He was elated. It was really validating."