The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
Big O Tires outfits wheels with tires from Michelin, Goodyear and other trusted brands–including their own Big O brand tires that are backed by a three-year warranty and a lifetime of rotations. The retailer has been in the road-ready rubber trade since 1962, when it began as a single co-op; over the past five decades, it has blossomed into a network of more than 480 locations, spanning 20 states. The shops’ ASE-certified technicians not only specialize in tires, but also tend autos with a comprehensive array of repair and maintenance services. They deftly change oil, replace brakes, and meticulously administer multi-point inspections, which ensure that headlights work and that wiper blades aren’t actually sleeping rattlesnakes.