A lot of carpet-cleaning businesses offer some sort of guarantee, but Complete Carpet Care offers no fewer than five. Beyond the basic 100% guarantee for service, the company stands behind its eight-step organic carpet-cleaning process and vows to refund the customer’s money if it fails to live up to the hype. When it comes to spots, any marks or traffic lanes removed by the techs are guaranteed to stay gone, and those who opt to add Complete Carpet Care’s Teflon protector can rest assured that the protector is guaranteed to repel new permanent stains for a year. And, once carpets have been thoroughly degunked, they’re protected from accidental spills for seven days postcleaning––within a week of service, the techs will return to retouch their work free of charge and with no questions asked, no matter how many red-wine-soaked piñatas happen to be lying around.
In a truck-mounted steam cleaning system, Complete Carpet Care uses all organic solutions, made from ingredients such as lime and grapefruit seed extract, natural enzymes, and cider vinegar, in contrast to traditional cleaners, which use harsh chemicals such as silicones, linear alcohol, and borine. The crew uses a similar technique when cleaning upholstery and area rugs, ensuring all surfaces are cleaned without leaving behind harmful residue.