Marengo Luxury Spa resides within The Arcade—a retail oasis formerly known as "Cleveland's crystal palace." Founded in 1890, The Arcade rises five stories high, summiting at a glass ceiling that spans the area of a football field. On the way to Marengo Luxury Spa, patrons traverse Roman marble walkways and pass gilded carvings, iron balconies, and cast-iron griffins. Upon arrival, clients consult with a spa specialist who personalizes a treatment plan that may include massage therapy or treatments for skin, hair, or nails. Throughout appointments, clients enjoy a variety of refreshments including coffee and biscotti or herbal tea and blocks of tofu. Calling itself "a perfect sanctuary in which to retreat and discover a new you," Marengo Luxury Spa exudes the palatial ambiance of The Arcade itself.