The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Quality Automotive's bright gold insignia, painted on the shop's white trucks, can be seen all across South Bend, making it the second most ubiquitous gold logo in the city—right behind that of Notre Dame. The troupe of technicians that drive these trucks delivers onsite automotive repairs across the city. Though specializing in fleet repair, the certified technicians revitalize all types of cars with a range of treatments. They swap dirty oil with fresh fluids during standard oil changes, following up the service with a 28-point inspection. Computer diagnostics sleuth out potential problems, while the shop's talented mechanics repair busted brakes, screwy suspension and steering systems, and radios stuck on “Radar Love.” Aside from maintaining rides, Quality Automotive also offers collision repairs.
For more than five decades, Veldman’s Service Center has taken care of South Bend-area autos with a wide range of services. The staff of ASE-certified technicians skillfully performs wheel alignments, heat and AC maintenance, and brake services, to ensure that cars can stop quickly in case a band of Froggers jumps onto the highway.
Without fresh oil, the parts of an engine gradually generate more friction and move less efficiently. Tire rotations can prolong the life of tires, helping to distribute wear more evenly. Simple maintenance processes such as these can save drivers money and time and prevent breakdowns in the dark woods where terrible barbershop quartets practice. To this end, Monteith Tire’s technicians, who are certified by the Automotive Service Excellency agency, have worked to keep rides running smoothly for nearly three decades.
Owners Steve and Julie Poe started their business with a small two-bay shop on Buffalo Street and a dream for success. In just a few years they had expanded Steve's Auto Care to a building just west of Pierceton, where five lifts and extra space allowed them to add tire and alignment services to their menu of auto maintenance. The husband-and-wife duo didn't stop there; they relocated to an even larger facility in Warsaw, where highly trained staffers—including an ASE-certified master technician—fix and maintain cars. At the current NAPA AutoCare Center location, the crew's purview includes repairs for AC systems, engines, and brakes for imported, domestic, and extraterrestrial vehicles. The Poe family's dedication to customer satisfaction is evident in the comfortable waiting room, where guests relax on leather-style sofas with a complimentary cup of hot coffee or tea to watch TV or use the free WiFi. They've even designed a colorful Kids Korner, complete with a chalkboard where youngsters can draw up blueprints for hybrid-powered training wheels. The business has also given back to the community by hosting events, including SafeAssured, a complimentary child identification program, as well as an event to support US military personnel.
The car-whisperers of the 50-year-old Midas franchise investigate vehicles’ road-readiness with comprehensive inspections backed by the all-encompassing Midas guarantee. A 1.5-hour wintertime assessment probes brakes, suspension, batteries, and heating and cooling systems, thereby ensuring commuters' safety during drives through flurries or while outrunning the ice rays of Mr. Freeze's cold gun. Each seasonal inspection pairs with a complimentary tire rotation to even out rubber wear and ensure that each car-foot gets its 15-minutes in the spotlight of following cars.