At Bettenhausen Automotive, a phalanx of 25 to 35 technicians is on hand each day, caring for cars and speeding through an average of 480 oil changes per week.
The service center welcomes roadsters of all makes and models into its modernly appointed mechanic’s shop. There, techs solve longevity-inhibiting problems and complete factory-scheduled maintenance tasks, maximizing each vehicle’s potential and performance along the way. Helmed by brothers Michael and Troy Bettenhausen, the family-run dealership has been operating for over 50 years and carries a well-waxed inventory of new and used vehicles, including the 2013 Dodge Dart.
The ASE-certified service technicians at Midas brace automobiles for winter during a 60-minute checkup, confiscating spent fluids, replacing them with up to 6 quarts of clean oil, and installing a filter to keep contaminants out. Rotations give tires a change of scenery and keep the tread wearing down evenly, and a brand-new pair of wipers replaces last season's rain-swatters with a fresh set of blades ready for snow. After inspecting belts, hoses, coolant, fluids, and air filters, mechanics stop in on the battery to confirm a healthy charge, and conclude with a visual brake inspection to make sure the car-stoppers can hold their own against slick roads, icy patches, and jaywalking snowmen.
Performance Detailing's experienced technicians buff, wax, and polish cars to a professional shine. Their nigh-invisible, clear-bra protectors ward off scratches and rock chips, and their two-coat wax jobs protect painted surfaces for up to four months with layers of polish and carnauba wax. The techs promote comfort and safety by deflecting 99% of harmful UV rays with ceramic and nonceramic tint, or boost nighttime visibility with headlight restorations. Though the automotive artisans routinely buff, polish, and steam-clean car outsides and cabins, they also undo damage from hailstones or wayward shopping-cart stampedes with paintless dent removal.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
Bob and Jim Hawkinson studied at the feet of their father, who opened his first car dealership in 1961. Today, the two oversee their father’s legacy at Hawkinson Nissan, commanding an inventory of new Nissans and used vehicles with the same automotive authority that their father exhibited. While new cars flaunt their empty odometers in the showroom, and Hawkinson’s curated preowned vehicles flex their strong motors, ASE-certified and Nissan-trained technicians toil in the service and parts departments getting cars of any make and model back up to peak performance.
The factory-trained technicians at Sutton Ford bolster auto performance and aesthetics with full-service oil changes and car washes. During the two-hour service, mechanics drain spent oils, swap them for up to 6 quarts of clean lubricant, and install a filter to protect the engine from admitting contaminants or losing the ghosts the run the pistons. A tire rotation equalizes tread wear, and eagle-eyed inspections head off possible brake problems or unassumingly low under-hood fluid levels.
Mechanics also circulate amongst the auto's vital components during their 27-point inspection, checking tires for proper inflation, peeking in on belts and hoses, and testing the battery before penning a checkup report detailing the results of the snooping. Postservice, cars play nice with streaming water jets, suctioned-minded vacuums, and trickles of protective wax before galloping down the road to make highway debuts or win rounds of hide-and-go-seek with neighborhood tow trucks.