Owners and principal members of the stylist team Emilio and Gino corral their decades of experience to create two distinct spaces where clients revel in personalized services. They staff more than 60 aesthetes, each of whom receives focused training on adjusting hair, skin, nail, and massage services to clients’ stated preferences and lifestyle. During and after haircuts, the team uses a house brand of products to style strands and address specific hair problems such as color fading, excessive oil, or naturally occurring pipe cleaners. During facials, the aestheticians home in on what lies below bangs by cleansing, toning, exfoliating, and moisturizing skin, and tension dissipates during therapists' restful massage sessions. The downtown Pittsburgh location also plays host to an elegant serata—a private, chandelier-lit escape where bridal parties can enjoy ultimate relaxation before addressing the fact that their friend is marrying a panda bear.