Motorists can take a break from their driver's seats and decompress on the leather massage chair in Clark's Car Care's customer lounge while ASE-certified technicians reboot and repair their rides with mechanical acumen. The business, which has kept autos revving at peak performance levels for 12 years, welcomes domestic and Japanese vehicles into its garage with the skills and tools necessary to swap oils, perform scheduled maintenance, and remind jaded brake pads of their importance. In addition to keeping its customers happy with free drinks and popcorn, and a 36-month, 36,000-mile warranty, Clark's also spreads goodwill through contributions to local and national organizations such as the Naperville Public Library and the American Cancer Society.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
The ASE-certified technicians at Merlin 200,000 Mile Shop encourage cars to run smoothly for as long as possible with services designed to push autos past 100,000 miles of high-performance travel. They service rides with oil changes and cover brake, muffler, and tire services with Merlin's 200,000-mile warranty, which was first found written on a dipstick a king had pulled from a magic stone. Their Drive to 200,000 program even details a comprehensive service plan to get cars to that odometer milestone with regular mandatory and recommended maintenance plans. Though the technicians perform same-day services, they will happily shuttle clients to their home or workplace until they are ready to pick up their autos.