For more than 90 years, the experts at Henderson Glass have kept glass in cars, homes, and business in working order with their high standards for maintenance and repair. Cars shine like new after a windshield repair and replacement with a 20-month, 20,000-mile warranty available for purchase. The experienced technicians also handle glasswork for the house, ranging from replacement windows and storm doors to shower doors, custom mirrors, glass tiles, and invisible walls. Their services also expand into the commercial realm with procedures such as emergency board-up and installation of doors, glass partitions, and handrails.
Signature service: Pressure washing
Staff Size: 2–10 people
Average Duration of Services: 1–2 hours
Brands Used: Water
Besides making clients happy, what do you like most about your job?
Building the lasting friendships with customers while bringing their property back to its original luster.
Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
I don't try to up-sell every service offered by my company. I also give examples of all the services offer. Then I complete the chosen tasks better than expected, often throwing something in on top.
How is your approach different than that of other professionals in your field?
I encourage positive and professional experiences with customers, which in turn generate lasting relationships.
Is there anything else you want to add that we didn't cover?
I chose to serve my country overseas. Today, as a service-disabled veteran, I apply the same dedication when serving my customers.
A 23-year veteran of the industry, North Wind Heating and Air Conditioning owner Ed Szajna has been keeping homes and businesses in Macomb, Oakland, and St. Clair Counties temperate for 19 years. Fully licensed and insured, Ed never outsources HVAC projects to subcontractors or out-of-work Santas masquerading as chimney experts. Instead, he and his highly trained technicians take a completely hands-on, customer-service-oriented approach to every job. Because he values his clients’ time above all else, Ed always makes himself available to take calls and answer questions, and emergency services are available 24 hours a day, seven days a week.
The technicians at Xtreme Cleaning & Restoration help ease the hassles of homeownership by cleansing, repairing, and power-washing every inch of their clients' abodes. Scum loitering underfoot is banished with ease during carpet, tile, and grout cleaning, and air ducts are emptied of dust with the camera-mounted RamAir duct-cleaning process. The company also helps restore homes hit with flood and water damage by purifying furniture and killing moldy odors after offering free estimates. Meanwhile, homes littered with remodeling debris and refugee snowmen find assistance with cleanup and removal services.
Lawn Doctor's roots lead back to the mid 1960s, when friends Bob Magda and Tony Giordano took on the endeavor of reviving uncared-for lawns in their hometown of Matawan, New Jersey. Their local business has since blossomed into a national franchise with more than 400 locations across the United States, each adhering to the mission of enhancing lawns' allure with time-tested techniques, dedicated customer service, and dabs of foundation makeup.
Before Lawn Doctor's assiduous staffers unleash expertise on swards, they arrive at the client's home for a complimentary consultation to gauge each lawn's specific needs. Grass gurus can thicken turf with their patented Turf Tamer power seeder and foster healthy growth for grass, trees, and shrubs with fertilizer. Uninvited lawn assailants—such as grubs, ants, and grazing neighbors—shudder at the sight of Lawn Doctor's pest-control experts. The company also helps to preserve Mother Nature's receding hairline with organic lawn treatments and natural, eco-friendly products.